You should have received an email with a tracking barcode which you can put into the link. In case you did not receive it, feel free to contact our customer service on the Contact page

Orders process will take 5-7 business days to reach your home. Delivery details will be provided in your confirmation email.

We usually send the orders right away or the next day. However, don't hesitate to reach us.

We offer FREE shipping for orders above 50 CHF. Shipping for orders below these prices starts at 7 chf and will depend on your location.

Yes, all our socks are unisex.

We are working with COOLMAX®brand technologies featuring the EcoMade name offer permanent cooling performance while using recycled resources. Best of all, these sustainable products offer comparable performance to the original fibers they replaced.

 If for some reason you decide that you want to return or exchange the purchased goods, you have 30 days from the date of purchase. Just send it to us to the following address:

Valais1815

Fort a culet 72,

1897 Bouveret,

Switzerland

Attach a copy of the receipt or order confirmation to the package.

Remember, socks or boxer should not have any signs of use, they should have the original packaging and not be damaged. We do not refund shipping costs.