Wear your colors proudly!

Click on your warrior

Everything you need to know so you can use our products like a pro! Can’t find an answer there or you have any suggestions for us, you are welcome to write to us on our Contact page.

FAQ

How can I check my order status?

You should have received an email with a tracking number which you can put into the link. In case you did not receive it, feel free to contact our customer service on the Contact page

How long will it take to get my orders?

5-7 business days. Delivery details will be provided in your confirmation email.

Is there a way to cancel my order?

We usually send the orders right away or the next day. However, don't hesitate to reach us.

What are my shipping costs?

We offer FREE shipping for orders above 50 CHF. Standart shipping for orders below these prices is 7 chf.

Are the socks unisex?

Yes, all our socks are unisex.

Do you work with any certifications on materials?

The Coolmax brand was created in 1986 by DuPont Textiles and Interiors (now Invista, which also owns the Cordura brand) and produces technical fabrics that are moisture resistant. Garments made with this technology are composed of polyester fibres with ten times the breathability of natural fibres.
Indeed, this fabric absorbs up to 13 times less moisture than cotton or nylon. This means that moisture is quickly wicked away, keeping you cool and dry. In addition, this material is ultra light and dries quickly.

I want to return a product - what can I do?

 If for some reason you decide that you want to return or exchange the purchased goods, you have 30 days from the date of purchase. Just send it to us to the following address:

Valais1815

Fort a culet 72,

1897 Bouveret,

Switzerland

Attach a copy of the receipt or order confirmation to the package.

Remember, our products should not have any signs of use, they should have the original packaging and not be damaged. We do not refund shipping costs.